Terms Of Service
Welcome to Bookflow Media. We’re thrilled to have you here, and we recommend that you read our terms of service carefully before using bookflowmedia.com
By accessing or working with us through this website, you agree to the following Terms of Service.
We keep this simple, straightforward, and fair, just how business should be.
1. Who We Are
We’re Bookflow Media, a results-driven book marketing agency that helps authors position their books for visibility, credibility, and sales growth using our proprietary Best Seller Positioning System (BPS).
When we say “we,” “our,” or “us,” we’re talking about our agency and team.
When we say “you,” we’re talking about you, our valued visitor, client, or potential partner.
2. Using Our Website
You’re welcome to browse, read, and contact us freely.
But please note:
Don’t copy, reproduce, or republish our content, designs, or materials without permission.
Don’t use our website to send spam, harmful code, or anything malicious.
We reserve the right to update or remove content from the site at any time, for any reason.
3. Our Services
We offer book and eBook marketing services, including strategy, ad management, website design, SEO, and author brand development- and we could add more as we grow.
When you hire us, we’ll clearly outline the scope of work, timeline, and fees before we start.
All work is performed with professionalism and care, but results can vary based on many factors such as book genre, audience, and competition.
We don’t promise overnight best-sellers; we promise systems that build visibility and results over time.
4. Payments
All payments for our services are handled exclusively through Wise, Bank Transfer, or Upwork
We do not collect or store your payment information on our website.
Payment terms and project start dates are always discussed and agreed upon before any work begins.
5. Refund Policy
Our work involves strategy, setup, and execution, which means time, tools, and creative labor are invested from day one.
For that reason, all payments made for marketing services are non-refundable once work has started.
However, we’re committed to your satisfaction. If something feels off, talk to us. We’ll do our best to make it right.
6. Intellectual Property
All content, visuals, frameworks, and strategies developed by Bookflow Media LLC, including our proprietary Best Seller Positioning System (BPS), remain the intellectual property of the company, unless otherwise agreed in writing.
You’re free to use materials we create for you (like designs, blurbs, or campaigns, etc.) for your own marketing and promotions, but not for resale or redistribution.
7. Confidentiality
We respect your privacy and the confidentiality of your project.
Anything you share with us, your book details, marketing data, or performance results, stays private and protected.
We’ll never share, sell, or disclose your information to anyone outside our team without your consent.
8. Limitation of Liability
While we do everything possible to deliver great results, Bookflow Media is not liable for:
Book performance fluctuations beyond our control (e.g., algorithm updates, market changes, or third-party errors).
Technical issues on external platforms (Amazon, Meta, Google, etc.).
You agree that we’re not responsible for indirect, incidental, or consequential damages arising from the use of our services or website.
9. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our operations, policies, or legal requirements.
10. Contact Us
Got questions about these terms or how we work?
Reach out anytime at hello@bookflowmedia.com. We’re always happy to explain things clearly.